Built for delivery-only and cloud kitchens. DigiKhana's Dark Kitchen Ordering gives you dedicated workflows for receiving orders, managing prep, coordinating dispatch, and tracking performance — all tailored for kitchens that serve customers through aggregators and direct delivery.
Receive and manage orders from Swiggy, Zomato, and your own channels in a single dashboard. No more juggling multiple tablets or apps.
Organize orders by prep stage, cooking time, and dispatch slot. Prioritize by delivery ETA so food goes out on time.
Assign orders to delivery partners, track status, and update customers. Integrate with your existing delivery setup or use built-in tracking.
Set and monitor prep and delivery ETAs. Get alerts when orders are at risk of delay so you can act before customers complain.
Track order volume by channel, average prep time, and delivery performance. Use data to optimize menus and operations.
Instant alerts for new orders, rush hours, and delayed prep. Keep the kitchen and dispatch in sync without constant checking.
Run multiple dark kitchens or cloud kitchen brands from one system. Separate menus, orders, and reports per location or brand.
Works with your existing printers, tablets, and aggregator integrations. Scale from a single cloud kitchen to a network of dark kitchens.
Your cloud kitchen runs two brands from the same space — one for biryani, one for burgers. Orders from Swiggy and your own app land in one place. The kitchen sees prep order and ETA, marks items ready, and dispatch gets a clear handoff. At day end, you see which channel and which brand performed best, all without spreadsheets.
1. Order received (aggregator / direct) > 2. Order appears in Dark Kitchen dashboard > 3. Kitchen preps and updates status > 4. Dispatch assigned and order handed off > 5. Customer and channel updated; reports updated.