Room service and guest house ordering made simple. Guests scan a dedicated QR code in their room to browse and select items; a pilot, waiter, or reception confirms the order on their device and the order is placed for that room. DigiKhana ties every order to the room, manages in-room dining, and bills to the room or guest — perfect for hotels, lodges, and guest houses.
Each room has its own QR code. Guests scan it to open the menu and place their selection — no app download or phone call needed.
Pilot, waiter, or reception receives the guest’s selection on their device, confirms or adjusts the order, and places it for that room in one tap.
Every order is tied to a room. Once staff accept the selection, the order is placed for that room and sent to the kitchen — no table needed.
Kitchen Order Tickets show room number and guest details. Kitchen and delivery staff know exactly where to send the order.
Charge orders to the room folio or collect payment at delivery. Support both post-paid (checkout billing) and instant payment.
Track order status from kitchen to room. Set delivery ETAs and notify guests when room service is on the way.
Guest scans room QR code > Browses menu and selects items > Pilot / Waiter / Reception gets notification on their device > Staff review and accept (or adjust) the order > Order is placed for that room > Kitchen receives KOT and prepares > Delivered to room and billed.
Guests scan the in-room QR, choose items, and submit — no call or app download. Pilot, waiter, or reception accepts on their device; staff have full context: room, preferences, and past orders.
New room service orders alert the kitchen and delivery staff. Urgent or priority orders can be flagged for faster handling.
Designed for properties with multiple rooms. Scale from a small guest house to a full-service hotel with in-room dining.
See room-wise revenue, popular items, and peak hours. Reconcile with front desk or accounting using clear, exportable reports.
A guest in Room 204 scans the QR code on the room folder, browses the breakfast menu, and selects their items. The reception (or pilot/waiter) gets a notification on their device, reviews the selection, accepts it, and the order is placed for Room 204. The kitchen receives the KOT with the room number, prepares the order, and staff deliver it to the room and charge it to the folio. At checkout, all room service charges appear on the guest bill — no phone tag, no manual tallying.
1. Guest scans the dedicated QR code in their room > 2. Guest browses menu and submits selection > 3. Pilot, waiter, or reception receives it on their device and accepts (or adjusts) > 4. Order is placed for that room; KOT sent to kitchen > 5. Kitchen preps and marks ready > 6. Order delivered to room; billed to room or guest.